Customer Service
Customer Service Expert
- Posted
- Location
- Global
- Openings
- 49
Customer Service
$18–$28/hr
Apply in under a minute
Role Title: Customer Service Expert – Phone Support (LATAM)
Role Type: Contractor
Location: Latam remote
Mexico, Central America, Colombia, Peru, Ecuador, Argentina, Chile and Brazil.
The company is engaging Customer Service Experts to contribute to a customer’s project, delivering phone-based support across the United States. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. As an independent contractor, you will represent customers during live calls, handling communications with businesses and service providers to complete everyday tasks. This remote engagement prioritizes written and verbal English communication and seeks proactive professionals from LATAM regions.
Scope of Work
Preferred Qualifications
Compensation Structure
Representatives are paid for scheduled, available hours — not per call completed.
Start Timeline & Availability
This role requires committed, shift-based availability — representatives must be fully active and responsive for the entire duration of every scheduled shift. This would be an initial 4-week engagement, with representatives working four 5-hour shifts per week (up to 20 hours/week). Genuine weekend availability is required for a portion of the team.
We typically fill roles within 48 hours and expect selected candidates to start their first shifts within 24–48 hours of completing onboarding.
It pays $18–$28/hr, which is about $3,120–$4,850 a month full time before tax. The rate is set by the employer and shown exactly as published.
Compare pay across remote rolesYes. It is listed as a fully remote role, with the posting naming Global. You work from home, on your own equipment.
It is a contract role: you are paid for the hours you work, and you choose how many to take on within what the employer needs.
How remote contract work worksThe posting asks for English communication, Scheduling, Phone calls, Customer service, Captcha and Appointment handling. Naming them clearly in your application helps.
Press Apply on this page and enter your name and email. We email you your personal application link straight away, and you can continue at once to the employer's hiring platform to finish. Most roles there ask for a short AI interview afterwards — voice or video, in your browser. Then watch your email: the next steps arrive there.
How to prepare for the AI interviewThis role pays $18–$28/hr. Across the 8 hourly customer service roles open on RemoteJobsOne right now, the median runs from $26 to $50 an hour, and published rates range from $15 to $55. Its top rate of $28 sits within the category's median range.
This role
$18–$28/hr
Customer Service median
$26–$50/hr · full spread $15 to $55
Matched on shared skills, category and pay range.
Customer Service
$15–$20/hr
Customer Service
$15–$30/hr
$15–$30/hr
Customer Service
$30–$55/hr
Customer Service
$30–$55/hr
Customer Service
$30–$55/hr
At $18–$28/hr, the Customer Service Expert role comes to about $1,560–$2,430 a month for 20 hours a week, or $3,120–$4,850 a month full time — roughly $37,000–$58,000 over a full year. These are estimates before tax; contract roles are paid for the hours you work. It was posted 21 days ago. Customer Service roles listed on RemoteJobsOne have stayed open a median of 32 days before closing, counted over the 9 that have closed so far. 4 people applied to this role through RemoteJobsOne in the last 30 days.
20 hours a week
$1,560–$2,430
a month, before tax
Full time
$3,120–$4,850
a month at 40 hours a week
A full year
$37,000–$58,000
full time, 52 weeks
Open for
21 days
Customer Service roles here close after about 32 days, counted over 9 that have closed. Apply while it is open.